Terms of service
These general terms and conditions apply to all legal transactions between the user and a consumer
- Conclusion of contract and storage of contract text
The provisions of these General Terms and Conditions apply to orders that consumers place via the online shop's website www.twenty-one-cars.com.
The contract is concluded with the user (see § 1).
The presentation and description of the goods on the Twenty One Cars website does not constitute an offer of a contract.
By ordering a product by clicking on the "Order for a fee" button at the end of the ordering process, a consumer makes a binding offer to conclude a purchase contract. The contract is only concluded when the user sends an order confirmation by e-mail.
The contract text is saved with orders. Consumers will receive an email with the order details and the applicable terms and conditions. After conclusion of the contract, the order data can no longer be viewed online.
The statutory sales tax and other price components are included in the stated prices. Shipping costs are not included in the displayed price and may incur additional charges.
The following payment options are available to consumers:
- Post Finance / PostCard
- Purchase on account (through Powerpay)
Purchase on account with partial payment option (POWERPAY)
MF Group / POWERPAY, as an external payment service provider, offers the payment method "purchase on account". With the individual invoice, you can easily pay for your online purchase by invoice. If you do not make a payment within the specified time frame, you will receive a monthly invoice with an overview of your order in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment modalities. When purchasing on account, you also accept POWERPAY's GTC in addition to our GTC.
You will receive the invoice free of charge by email. With purchase on account you accept POWERPAY's GTC , provided you have a valid email address.
For you, this means that you never have to enter your account details and only pay when you have received the goods. Billing management is the responsibility of our payment service provider MF Group. You will receive an email with the invoice from Powerpay (MF Group) within 1-3 days after placing your order. You should pay this within 14 days. Otherwise there will be charges and the invoice will be sent to you by post for CHF 2.90.
Please note that we do not have access to MF Group's payment transactions for data protection reasons. Therefore, if you have any questions about your invoice, please contact MF Group only.
Klarna purchase on account
When purchasing on account, the invoice amount is due for payment to our external partner on the calendar day specified in the invoice (20 calendar days after the invoice date) Klarna GmbH due. The purchase on account payment method is available for private customers from Germany, Austria, Belgium, Finland and the Netherlands and requires, among other things, a successful credit check by Klarna GmbH.If the customer is allowed to purchase on account for certain offers after checking the creditworthiness, the payment is processed in cooperation with Klarna GmbH, to which we assign our payment claim. In this case, the customer can only make payments to Klarna GmbH with debt-discharging effect . Even when purchasing on account via Klarna, we remain responsible for general customer inquiries (e.g. about the goods, delivery time, shipment), returns, complaints, cancellation declarations and shipments or credit notes. The General Terms and Conditions of Klarna GmbH apply.
Retention of title; On Bill; Right of retention
In the case of consumers, we reserve ownership of the purchased item until the invoice amount has been paid in full. If you are an entrepreneur exercising your commercial or self-employed professional activity, a legal entity under public law or a special fund under public law, we reserve title to the purchased item until all outstanding claims from the business relationship with the customer have been settled. The corresponding security rights can be transferred to third parties.
You only have the right to offset if your counterclaims have been legally established or are undisputed or recognized by us. In addition, you only have a right of retention if and to the extent that your counterclaim is based on the same contractual relationship. If the customer is in arrears with any payment obligations towards us, all existing claims are due immediately.
More information here: DE AGB / AT AGB / CH AGB
- Delivery, delivery restrictions
Delivery takes place within 1-5 working days, unless the description of a selected product explicitly states otherwise.
In the case of payment via bank transfer or Paypal, this period begins on the day after the payment order is issued.
- Transfer of risk
The risk of accidental deterioration or loss of the goods lies with the user until the goods are handed over and passes to the consumer upon handover.
- Retention of title
Until the purchase price has been received in full, the user retains ownership of the goods.
The statutory warranty regulations apply..